Import Delivery Options

When we list products in our sales software - many of which are subsequently displayed on our website - we calculate the cost and the selling price taking account of a particular transport method and delivery time.

Where the pricing on our website displays a lead time reflecting one of the options below, customers may choose to buy using a different import delivery option (with different pricing and lead time). For example, if time is not of the essence, you can request a price for a sea consolidation delivery rather than the listed air consolidation delivery. This will usually reduce the price, often considerably. By the same token, you may want to have goods sooner than is indicated - in which case the price will be high but the lead time shorter.

Sea Consolidation [SEA]

These items are included in one of the large consolidations we regularly bring from our core suppliers. Many different customers' goods are included in these shipments, which allows the high standing costs of imports to be spread across many different items. This is the cheapest way to import a product, and consequently products imported like this will have the lowest possible list price. Typical delivery times are in the 12 to 18 weeks range.

Routine Air Consolidation [AIR]

These items are included in courier or airfreight consolidations, with costs spread over many items. Typical delivery times are in the 5 to 10 weeks range.

Expedited Air Consolidation [ACE]

These items are included in smaller courier or airfreight consolidations, with costs spread over a smaller number of items. Costs and sell prices are consequently higher than for routine air consolidation products. Typical delivery times are in the 3 to 8 weeks range. Many of our biochemicals are imported like this, and their delivery spec is typically at the 3-week end of the range.

Bespoke Customer Import [BIC]

For most of our products, customers can request that we dedicate an entire import shipment to their requirement. This is usually a very expensive way of importing, but it has the advantage of extra speed or some other desired outcome (e.g. reducing the chances of an import being "bumped" from a vessel/plane because of another customer's issue - this can sometimes happen with large consolidations, affecting the whole shipment).